Service Assistant x 2
We’re looking for Tour Guides to join us at Castle Coole to help deliver our program in the mansion.
Salary: £12.25 per hour
Contract/duration: Fixed term - May to October
Hours/working pattern/hours: We will need cover throughout the open season, including weekends and public holidays
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
Reporting to the Senior Collections and House Officer, you’ll be part of a friendly team working across the Fermanagh portfolio.
The core part of your job is to provide guided tours of the mansion to our visitors, with a focus on providing a warm welcome. No two days will be the same and you can expect to meet many different people.
Most importantly, you’ll be talking to visitors, answering their questions and making sure they enjoy their day.
We’d love to hear from you if you’re:
- focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well-organised and adaptable
- willing to learn new skills.
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places
See Links and Downloads to find out more about the benefits we offer to support you.
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