Senior Collections & House Officer
The contract is part time and permanent, and the hourly rate is £14.62. Your working time will be 22.50 hours each week. The employer, National Trust, is a charity. You will be based at Nymans, which is an estate, which could mean diversity in the role. Note some estates are far from public transport. It is located in West Sussex.
Closing date 02-11-2025
**Important notice**
In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy.
We’re looking for a Senior Collections and House Officer who can help to create memorable experiences for all visitors as well as championing the care of important collections at Nymans.
One of the National Trust’s most visited places, Nymans was once a creative retreat for the artistic Messel family. The garden holds nationally significant plant collections and at its centre is the Messel family home – a partial ruin. Warm and welcoming, the remaining rooms offer a charming insight to the lives of the people that once lived there. The adjoining woodland, with lake and bird hides, is a place of peace and tranquillity, with plenty of opportunities to spot wildlife and flowers. The gallery space shows changing exhibitions throughout the year and a programme of activities reflects the exhibition themes. As well as its famous garden and house, Nymans has a successful bookshop, plant centre, cafes and shop.
This is a wonderful opportunity to work within an artistic environment where no two days are the same.
Click here for more information about this location
You’ll manage a team of collections assistants and volunteers to conserve and clean the house and its collections. You’ll be responsible for the daily opening of the house, making sure you have the people in place to provide a consistently high-quality experience for visitors. You’ll also be responsible for attaining excellent standards of care, and for the planning and running of conservation projects.
You'll be collecting and recording data, and using preventative conservation, to help our understanding and how best to conserve, interpret and present the house and its collections.
You’ll lead by example to embed a culture of excellent customer care, welcoming and introducing visitors to the work of your team here and the wider conservation work of the National Trust.
Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:
- Manages collections care, documentation and conservation programmes to agreed standard in a historic setting
- Delivers inclusive and accessible visitor experiences with collections and historic interiors / places
- Works collaboratively with colleagues, managing or supervising team member where appropriate
- Manages or supervises day to day house operations, using resources appropriately and ensuring compliance
- Identifies and resolves operational and collections-related issues, using feedback and guidance to improve services.
Additional criteria for all other applicants. We'd love to hear from you if you’re:
- a skilled leader of people, with experience of managing and working with volunteers
- experienced in caring for collections in a historic setting, with knowledge of collections management systems
- familiar with preventative conservation and how to apply it, both practically and strategically, through programmes of routine and deep cleaning
- aware of health and safety and emergency procedures
- highly organised, with a strong attention to detail
- confident in communicating with all kinds of people.
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.