**Important notice**

In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy.

Our IT Digital Team is a fast-paced and forward-thinking department at the heart of the National Trust. Technology plays a vital role in helping us deliver on our strategic objectives, and we’re passionate about equipping our colleagues with the digital tools they need to engage with our supporters.

If you're looking to be part of a team that values collaboration, innovation, and purpose-driven work, we’d love to hear from you.

Please note the advertised salary is inclusive of a £10,000k reviewable market supplement. Your base salary will be £50,000 and you will receive the market supplement as an allowance on top, taking the total pay to £60,000.

Internally this role is known as Senior Web Operations Engineer. 

We work collaboratively across the Trust to deliver high-impact digital solutions at pace, always keeping the needs of our people and supporters at the centre of what we do. Our team is committed to continuous improvement, innovation, and the security of our digital services. We take great pride in the difference we make every day.

Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.

Behind everything our supporters see online, from our public websites to our mobile application, is the robust Amazon Web Services (AWS) infrastructure managed by the Digital Web Operations team.

Driven by a passion for automation, Infrastructure as Code (IaC), resiliency, and security, the team is responsible for deploying, managing, and optimising servers, databases, services, and applications across environments ranging from development to production.

We take a holistic view of how our systems interconnect, tackling a wide range of challenges with a diverse set of tools and approaches. Our success is built on a culture of curiosity, problem-solving, openness, and pride in what we deliver.

We work closely with internal teams across the Trust and our external support partners to ensure our platforms are reliable, scalable, and aligned with organisational needs. These collaborative relationships are essential to delivering high-quality digital services and driving continuous improvement.

Our team brings together individuals with varied backgrounds, experiences, and perspectives. We actively encourage collaboration, bold thinking, and the creation of an environment that supports not only our team but the wider organisation as well.

• Proven experience in IT Operations, with a strong background in both Website Operations and DevOps practices.
• Deep technical knowledge of modern web application stacks, cloud infrastructure (AWS), service integration, and orchestration.
• Strong understanding of ITIL processes, including change, incident, and problem management, alongside good awareness of information security and threat mitigation.
• Hands-on expertise in scripting, automation, and system administration, including Linux servers, databases, application deployment, and monitoring tools.
• Demonstrated to collaborate within multidisciplinary teams, with experience in delivering infrastructure and software solutions, and supporting operational excellence.
• Demonstrated to collaborate within multidisciplinary teams, with experience in delivering infrastructure and software solutions, and supporting operational excellence.

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme 

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.