As our Community, Participation & Volunteer Co-Ordinator, you will champion the value of engagement, support the team to co-ordinate activities, and help grow and diversify opportunities so more people can get involved. This is a varied role that requires excellent organisational skills, a proactive approach to problem-solving and strong relationship management skills.

Oxburgh is part of a larger portfolio of properties which includes Felbrigg and Peckover House & Garden. You'll report into the Property Operations Manager as part of the Operations team at Oxburgh and part of the wider team of 20+ members across Gardens, House and Commercial teams. Part of your role will be engaging with groups in our local community to develop partnerships and strong working relationships.
The role will require regular weekend working and you'll be expected to carry out Duty Manager responsibilities as part of your role. As a duty manager, you'll be responsible on the day for the smooth running of the property during opening hours, acting as the main contact point for staff, volunteers, and customers in case of emergency, enquiry or complaint

You’ll support our community engagement and volunteering work, putting people at the centre of our plans. You’ll build strong partnerships, create inclusive volunteering opportunities, support and value our many volunteers, and encourage community‑led activities that help restore nature and increase access.

You’ll support colleagues, champion best practice, and ensure our systems and data are well managed. You’ll work to remove barriers to participation, ensuring underrepresented voices are heard and actively involved.

You'll look to build collaborations and partnerships within our community by creating and supporting opportunities for people to share time and skills, actively supporting community, partner led or independent activities.

Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:

• understanding of good community engagement and participatory practice
• understanding of good practice in engaging and managing volunteers
• delivers team priorities with excellent organisational and planning skills
• the ability to coach and support others, and to work collaboratively across teams
• excellent communication and relationship-building skills

Criteria for all other applicants:

• a strong understanding of community engagement, participatory practice, and volunteer innovation
• experience in increasing community participation and developing inclusive opportunities
• excellent communication and relationship-building skills.
• the ability to coach and support others, and to work collaboratively across teams
• confidence in using data and insight to guide decisions
• knowledge of relevant legislation including safeguarding, GDPR, and equality
• a proactive, empathetic, and inclusive approach

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme (for roles that meet the salary criteria)

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.