***INTERNAL APPLICANTS ONLY PLEASE***

We’re looking for a People Relations Adviser to join our National People Relations team, supporting colleagues across the organisation by ensuring people policies, guidance and processes are accurate, accessible and easy to understand. You’ll play an important part in helping our people feel supported, confident and well-informed, while ensuring compliance with employment and volunteering legislation. Working collaboratively, you’ll help deliver a high-quality people service that reflects our commitment to inclusion, transparency and continuous improvement.

You’ll be part of the People Relations directorate, working closely with knowledgeable and supportive colleagues who collaborate nationally to deliver consistent, people-centred advice and guidance. The team acts as a trusted partner to the People Service Centre and the wider organisation, balancing detail-focused work with opportunities to contribute to projects and service improvements. The environment is varied and fast-paced, with a strong emphasis on shared learning, professional curiosity and respectful collaboration. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.

You’ll help maintain and develop people policies, guidance and documentation, ensuring content remains accurate, up to date and accessible on internal systems. You’ll research employment and volunteering legislation, monitor emerging trends and use data and feedback to inform improvements. Working with colleagues across the People Relations function, you’ll provide non‑complex advice and guidance to internal customers, supporting confident and compliant decision‑making. You’ll also contribute to tribunal preparation work, supporting key services such as occupational health, and taking part in projects that enhance service delivery. Alongside this, you’ll promote data security and GDPR compliance, ensure diversity and inclusion is embedded in all materials and advice, and build effective working relationships with internal teams, unions and external service providers.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

• Experience in HR or volunteer administration or transactional support, with knowledge of HR terms, employment contracts and people policies.
• Ability to quickly build in‑depth knowledge of our People (HR, Employee Relations and volunteer) policies, guidance and processes.
• Basic understanding of employment and volunteering legislation, including equality, diversity and GDPR.
• Ability to carry out independent research and apply findings to the organisational context.
• Organisation skills, attention to detail and ability to work in a project‑based environment.
• Ability to handle sensitive information with confidentiality and discretion within a specialist team.
• Communication skills with the ability to explain complex information clearly and accurately in writing and through face‑to‑face discussion.

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme (for roles that meet the salary criteria)

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.